Performance Capability

Law 13: Keep It Brutally Honest, but Never with Blunt Force

Truth fuels growth, but cruelty stifles it. Deliver honesty with precision, not with a hammer.

“The sharpest truths cut clean, not deep.”

The Law Expanded

Honesty is essential in coaching, but the way it is delivered determines whether it motivates or demoralizes. Brutal honesty without empathy can crush a client’s spirit, while sugarcoating the truth denies them the growth they need. Effective coaching requires balancing candor with compassion, ensuring that clients receive the truth in a way that empowers rather than harms.

This law supports Feedback (Law 34) and Emotional Drivers (Law 11), emphasizing the role of communication in fostering trust and progress.

Historical Example

Diogenes Confronts Alexander

The philosopher Diogenes of Sinope was famous for his brutal honesty. When Alexander the Great approached him and asked if there was anything he could do for him, Diogenes replied, “Yes, stand out of my sunlight.” While this moment highlights Diogenes’ commitment to truth, it also demonstrates the importance of delivering honesty with purpose.

Had Diogenes softened his approach, he might have influenced Alexander more effectively. His honesty, though memorable, lacked the precision to inspire action.

The Strategy

To deliver honest feedback effectively:

  1. Focus on Solutions: Frame honesty in terms of actionable      improvements rather than criticism.
  2. Know Your Client: Tailor your delivery to the individual’s emotional and mental state.
  3. Pair Honesty with Empathy: Acknowledge their efforts while      addressing areas for growth.
  4. Avoid Personal Attacks: Critique behaviors or actions, not character.
  5. Follow with Encouragement: Reinforce their capacity to improve and succeed.

Insight

Truth is a tool for growth, but its impact depends on how it is wielded. Delivering honesty with care ensures it builds rather than breaks.

A Warning

Overly harsh honesty can damage trust and morale. Always balance candor with compassion.

Reversal

While honesty is critical, there are moments when tactful silence or delayed feedback is more beneficial. Consider Queen Elizabeth I, who often withheld criticism to maintain unity among her advisors. Teach clients to recognize when timing and delivery matter as much as the truth itself.

“Honesty, when tempered with care, becomes a gift rather than a weapon.”

In Summary: Honesty is a cornerstone of growth, but it must be delivered with precision and empathy. By balancing truth with care, you ensure that feedback empowers rather than discourages.

Taken from my forthcoming book ‘The 365 Laws of Performance Coaching.’

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© Ben Benson

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